Terms & Conditions

Last updated on 14-07-2025

These Terms and Conditions, along with our Privacy Policy or other terms (“Terms”), constitute a binding agreement between SOURAV MUKHERJEE (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) regarding your use of our website and the services or goods (collectively, “Services”) provided therein.

By accessing our website or availing any of our Services, you agree to these Terms. If you do not agree, you must not use this website or our Services. We may revise these Terms at any time without prior notice. It is your responsibility to review them periodically.

1. User Responsibilities

• You agree to provide accurate, complete, and updated information during and after registration.
• You are responsible for all activity occurring under your registered account.

2. Use of Services

• You agree not to use the Services for any unlawful, fraudulent, or abusive purpose.
• We reserve the right to refuse or terminate your access to Services without notice if these Terms are violated.

3. Payment Terms

• You agree to pay all fees and charges applicable to the Services as displayed at the time of purchase.
• All payments are processed through secure third-party payment gateways. We do not store or process your card or payment information directly.

4. Refund and Cancellation

• You may request a refund if we are unable to deliver the promised Service. Refund requests must be raised within 7 days of the transaction.
• Once processed, refunds will be credited to the original payment method within 7–10 business days.
• No cancellation will be accepted once the service has been availed or delivered, unless explicitly stated otherwise in service-specific terms.

5. Third-party Links

Our website may contain links to external sites. We are not responsible for the content or policies of these third-party websites.

6. Intellectual Property

All content on the website, including logos, text, design, and software, is the property of the Website Owner or its licensors. You may not copy, reuse, or reproduce without our permission.

7. Disclaimer of Warranty

Services are provided on an “as-is” basis. We do not guarantee error-free or uninterrupted services. We expressly disclaim liability for inaccuracies or errors to the fullest extent permitted by law.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data or profits, arising from your use of the Services.

9. Force Majeure

We are not liable for any delay or failure in performance due to events beyond our reasonable control, including but not limited to acts of God, internet outages, and regulatory changes.

10. Grievance Redressal

If you have any questions or concerns regarding your payment or service experience, you may reach out to us at the contact provided on our website. We aim to resolve all issues within 7 business days.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Durgapur, West Bengal.